Refund policy
Return and Exchange Policy
At Carworks, we strive to provide top-quality car wash and detailing services delivered at your convenience. As our offerings are service-based and performed at your location, we do not offer returns, exchanges, or refunds once a service has been completed.
We encourage you to inspect your vehicle thoroughly after the service is provided. If you are not satisfied or if there is any issue with the service, please contact us immediately so we can address your concern and make things right.
You can always reach us at help@carworksindia.com for any service-related queries or concerns.
Damages and Issues
If you experience any problem during or after your car service – such as incomplete cleaning, detailing concerns, or damage caused during service – please notify us within 24 hours of the appointment. We will evaluate the issue and, if applicable, schedule a follow-up or corrective service.
Exceptions / Non-Refundable Services
As a general policy, we do not offer refunds or rescheduling for:
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Missed appointments due to customer unavailability
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Cancellations made less than 2 hours before the scheduled service time
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Services completed to industry-standard satisfaction
Please reach out to us if you have questions about your specific case.
We appreciate your understanding and continued trust in Caworks . Your satisfaction is important to us, and we’re here to help if you need assistance.